PIN FAQ for GCLS Libraries

During the first week of January 2017, the Gloucester County Library System implemented the use of PIN numbers along with the library card number to sign in to most library services.

Why PINs?

PIN numbers provide an additional layer of security to your personal information. For example, a PIN number protects your bank debit card and helps to prevent unauthorized access to your account. A library card PIN number provides the same type of protection from unauthorized use and access to your personal information.

What is my PIN number?

By default, the PIN will be the last 4 digits of your library card number. We strongly recommend changing your PIN.

Can I change or reset my PIN?

GCLS strongly recommends that library patrons change their initial default PIN number to one that is meaningful to them. Your PIN can be comprised of numbers or letters.

You can log into the online catalog to change your PIN using these steps:

  1. Click on Log In - locating in the blue bar at the top of the screen.
  2. Click on the red Forgot My PIN text.
  3. Enter your library card number and click Submit. This will send you an email with a link to change your PIN.
  4. Go to your email and click on the link you received. Enter your library card number and new PIN of your choice and click on Save Changes.

You may also visit any GCLS library in person to change your PIN number with staff assistance and appropriate ID.

If you are still having trouble, please contact the reference desk at 856-223-6050 or email reference@gcls.org for assistance. Please note that a PIN cannot be retrieved or changed by staff without appropriate identification.