Computer and Technology Help


 eBook and eAudiobook Help and Support

eBook & eAudiobook Quick Start Guides

eBook & eAudiobook Visual Step-by-Step Guides

Frequently Asked Questions about eBooks

We have created a FAQ document to help answer your questions about the types of ebook collections available at GCLS.

Additional Help Resources

Need Help with Overdrive?

Extensive Help Documentation is available on the Overdrive (via the South Jersey Audiobook and eBook Download Center) website. This Help section describes how to use the site, the Adobe Digital Editions software, the Overdrive Media Console, which devices are compatible with Overdrive eBooks, and more.

Having trouble accessing Overdrive on your Nook Color or Nook Tablet? Please note that Overdrive is no longer supported on these devices and Barnes and Noble has discontinued the Nook Store, so the app is now obsolete and website inaccessible. You can continue to download eBooks through Overdrive by connnecting your Nook to a computer or laptop. Detailed instructions are available on the Overdrive Help website. This does not affect the Nook HD models or the Samsung Galaxy Tab for Nook models.

Need Help with Hoopla?

Extensive Help Documentation is available on the Hoopla site. This FAQ describes how to adjust your account settings, stream content, handles technical questions, and more.

Want to know if Hoopla is compatible with your device? View a complete list of compatible devices here:

Technical Support

If you require technical assistance, you can contact library eBook tech support at

Get Instant, On-Demand Technology Training

Get access to computer and technology training 24/7 through Universal Class and LearningExpress!

Click to Access Universal Class

Get access to over 500 non-credit continuing education classes through Universal Class! Learn new skills from computer science to arts and crafts, history, and psychology! Universal Class has a range of computer and technology classes including Computer Basics 101, Microsoft Office 2013, Adobe Creative Suite, and MySQL. To get started with Universal Class, you will need to create your account and you will need your library card number. After that, you can take courses and keep track of your progress.

View Tutorial

For additional help, visit their Frequently Asked Questions page.

Click to Access Learning Express

Build your computer and internet skills through LearningExpress! Whether you need to learn the fundamentals of computer use, the basics of searching the Internet, or expand your knowledge of software tools. Learning Express can help you build you skills by introducing you to the basics and allowing you to take tests to assess your skills. To get started, you will need to create an account. After signing up, you can begin to take advantage of all that Learning Express has to offer!

View Tutorial

For additional help, visit their Frequently Asked Questions page.

Computer Training Class Schedules - Register Online using the links below!

Attend in-person technology classes at our branch locations! Use the links below to find classes at a convenient location near you.

Computer Class Handouts

All handouts are in PDF format and provide step-by-step visuals to assist your learning. Click the links below to download or view them using Adobe Reader

Basic Computer Skills

Microsoft Office Skills

Library Skills

GCLS Computer Training Class Evaluation Form

Computer Training Class Evaluation Form

Use this online evaluation form to give us feedback about our computer training classes.